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Contact LinkNerd Hub for setup advice and order support

Call us for quick compatibility checks+60 11 370 9009 Email us for detailed product questionsinfo@linknerd.com
Visit our Shah Alam showroom

Jalan Klinik, Shah Alam, Selangor, 42450, Malaysia

Support hours (GMT+8)

Mon–Fri, 9:00–18:00; Sat, 10:00–14:00

Support That Actually Helps

Every hub, stand, and cable kit we sell comes with real human support. Reach us by email or phone, and we will help you match the right accessory to your devices, sort out compatibility questions, or replace a faulty unit.

Email Support Write to info@linknerd.com with your order number and a short description of the issue. We reply within one business day, usually faster. Phone Support Call +60 11 370 9009 from Monday to Friday, 9am to 6pm MYT. For quick questions about ports, power delivery, or setup, this is the fastest route. Response Time Email queries get a first response within 24 hours. Phone calls are answered live during business hours. Complex compatibility cases may take an extra day while we test against your device list. Warranty Claims All products carry a 12-month warranty against manufacturing defects. If a hub stops charging or a cable frays, send us photos and we will arrange a replacement without long forms. Setup Help Stuck on a driver, a monitor that will not wake, or a smart plug that drops offline? Our team walks you through the basics step by step, including which cable or adapter you actually need. FAQ and Guides Before you reach out, check our setup guides and compatibility notes on each product page. Most common questions about USB-C hubs, surge protectors, and cable kits are answered there.

Tell Us What Your Setup Needs

Describe the gear you are trying to sort out, and we will suggest the right hub, stand, or cable kit for your devices. We usually reply within one business day with a short list of options and compatibility notes.

No spam, no follow-up calls. Just a practical recommendation you can act on.

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